This automotive repair shop is the most customer service-focused of any company in any line of work I have elsewhere dealt with.
Great work
When we had problem with our car engine near Shoshoni, WY, we were advised by the auto club to have it towed to Bob’s in Riverton. Upon arrival there, the mechanics at Bob’s immediately raised the vehicle on the lift to determine the nature of the problem. When it became immediately apparent that the problem had effected the engine block, they suggested that we have the repair work done under the powertrain warranty at the car dealer in the nearby town of Lander, even though that meant they would not profit from the work. They then phoned the car dealer to confirm the powertrain warranty, and then contacted the tow truck operator to return to their shop and tow our vehicle to the car dealer. The owner’s daughter, who works as the office manager, then drove my husband to the airport in Riverton so he could rent a car so that we could continue our vacation as planned. Despite all this assistance, the owner refused to accept any payment.
The people at Bob’s Garage in Riverton, WY are amazing: helpful, friendly, and truly lending a hand.
Bob S Auto Equipment Repair is a US Car Repair based in Riverton, Wyoming. Bob S Auto Equipment Repair is located at 800 E Monroe Ave, Riverton, WY 82501, USA.
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